09bbd Terms and Conditions —
Your Rights and Responsibilities

1.1 Acceptance of Agreement

By creating an account or using the services on the 09bbd platform, you are considered to have fully agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

1.2 Definition of Services

09bbd is an online betting and casino platform that provides sports betting, live casino, slot games, and other entertainment gaming services for players in Bangladesh. Our services are operated entirely through digital channels.

1.3 Applicable Law

These terms and conditions are governed in accordance with applicable international gaming regulations. Users are solely responsible for using the service in compliance with the laws of their own country. 09bbd is committed to fair play and safe services.

2.1 Age Requirement

To open an account and use any service on 09bbd, you must be at least 21 years of age. Only users aged 21 and above are permitted to create an account and play on this platform. If false information is provided during age verification, the account will be permanently closed and all balances may be forfeited.

2.2 Registration Requirements

When registering an account, you must:

• Provide accurate and complete personal information.
• Use a valid mobile number or email address.
• Create a secure password that must not be shared with anyone.
• Only one account is permitted per person.

2.3 One Account Policy

Operating multiple accounts under the same person's name, from the same device, or from the same IP address is strictly prohibited. If such activity is detected, all associated accounts will be closed and any accumulated bonuses or winnings may be forfeited.

3.1 KYC Verification

For security and financial protection purposes, 09bbd reserves the right to verify your identity at any time. This process may require copies of your National ID (NID), birth certificate, or passport. 09bbd reserves the right to temporarily suspend withdrawals until verification is complete.

3.2 Password Security

It is your responsibility to keep your account password and login details completely confidential. If you suspect that there has been unauthorized access to your account, please contact our 24/7 live chat support immediately. 09bbd is not responsible for any losses resulting from unauthorized access, unless it was caused by a failure of our security systems.

3.3 Payment Method Verification

Payment methods used on 09bbd (bKash, Nagad, Rocket, Upay) must belong to the registered user. Using third-party payment accounts is prohibited. Withdrawals may be cancelled if this policy is violated.

4.1 Minimum Deposit Amount

The minimum deposit amount on 09bbd for any payment method (bKash, Nagad, Rocket, or Upay) is ৳200. Deposits below this amount will not be accepted and the transaction will be automatically rejected.

4.2 Minimum Withdrawal Amount

The minimum withdrawal amount is ৳500. Withdrawal requests below this limit are not accepted. Withdrawal processing time is generally between 30 minutes and 3 hours.

4.3 Transaction Processing

The following applies to all financial transactions:

• Deposit amounts are generally credited to the account instantly.
• Withdrawal requests are processed within 30 minutes to 3 hours, subject to verification.
• Make sure the correct mobile banking number is used during a transaction — funds sent to a wrong number may not be recoverable.
• Additional verification may be required for large withdrawal amounts.

4.4 Transaction Currency

All transactions on 09bbd are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

5.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳10,000. For example, if you deposit ৳1,000, you will receive an additional ৳1,200 as a bonus.

5.2 Wagering Requirement

A 25x wagering requirement applies to the welcome bonus. This means you must wager a total of 25 times the bonus amount before it can be withdrawn. The bonus balance cannot be withdrawn before the wagering requirement is met.

5.3 VIP Program

09bbd's VIP program has three tiers:

• Bronze: Weekly cashback of up to 0.5%.
• Silver: Weekly cashback of up to 1.0%.
• Gold: Weekly cashback of up to 1.5%.

Tier upgrades are based on your activity and engagement. Each tier offers different benefits, with higher tiers providing more rewards.

5.4 Bonus Usage Rules

• A bonus cannot be claimed more than once.
• Betting limits on certain games may apply when using bonus funds.
• Bonuses are valid for a specific period from the date of issue.
• Any attempt to abuse bonuses will result in their cancellation if detected.

6.1 Bet Confirmation

Once a bet is successfully confirmed, it cannot be changed or cancelled, unless there is a technical error or incorrect odds were provided. The history of all confirmed bets will be stored in your account.

6.2 Odds and Results

09bbd sets market odds and reserves the right to limit the amount accepted on any market. Event results are verified from internationally recognized sources. In the event of a dispute over results, 09bbd's decision is final.

6.3 Bet Cancellation

09bbd reserves the right to cancel bets in the following circumstances:

• If an event is cancelled or postponed.
• If incorrect odds were provided due to a technical error.
• If evidence of match-fixing or unfair play is found.
• If a violation of the rules of any game or event occurs.

6.4 Live Betting

09bbd is not responsible for loss of internet connection or technical issues during a live betting session. Odds change rapidly in live events and the odds at the time a bet is confirmed are considered final.

7.1 Prohibited Conduct on the Platform

The following activities are strictly prohibited on 09bbd:

• Operating multiple accounts or using another person's account.
• Abusing bonuses or using bonus hunting methods.
• Colluding or manipulating games as a group.
• Playing games using automated software, bots, or scripts.
• Using the platform for money laundering or illegal financial activities.
• Attempting to hack or damage the platform's security systems.
• Using fake or stolen payment information.

8.1 Data Collection and Use

09bbd collects personal information for the purpose of providing its services. This information includes name, contact details, payment information, and gaming history. Our full privacy policy can be found here.

8.2 Encryption and Security

All your transactions and personal information are protected by SSL encryption technology. 09bbd uses industry-standard security technology to protect your data and conducts regular security audits.

8.3 Data Sharing with Third Parties

09bbd does not sell or share your personal information with third parties except where required by law. Information necessary for payment processing may be securely exchanged with the relevant mobile banking service providers.

9.1 Commitment to Safe Play

09bbd places the highest importance on responsible gaming. We believe that gaming is an entertainment activity and should never be the cause of financial or mental health problems.

9.2 Setting Limits

Users can set the following limits on their accounts:

• Daily, weekly, or monthly deposit limits.
• Daily or weekly loss limits.
• Session time limits.
• Voluntary temporary or permanent account closure.

9.3 Support and Resources

If you feel that you or someone you know has a problem with gaming addiction, please seek help through our 24/7 live chat support. More detailed information and resources are available on our responsible gaming page.

10.1 Closure at User's Request

You can request to close your account at any time via our live chat or email. You will be given the opportunity to withdraw any remaining balance before the account is closed, provided there are no unresolved conditions.

10.2 Suspension by 09bbd

09bbd reserves the right to suspend or close any account for the following reasons:

• Violation of terms and conditions.
• If fraud or suspicious activity is detected.
• If false information is provided.
• Failure to verify age.
• Extended period of inactivity.

10.3 Balance of Closed Accounts

If an account is closed due to a violation of the rules, any remaining balance may be forfeited. In the case of closure at the user's own request, the balance will be returned subject to the applicable conditions being met.

11.1 Service Availability

09bbd strives to keep the service available at all times, however the service may be temporarily unavailable due to technical maintenance, upgrades, or unforeseen issues. 09bbd is not liable for any losses resulting from such interruptions.

11.2 Third-Party Software

Games and software used on 09bbd are operated by third-party providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming). 09bbd has limited liability for faults in these providers' systems.

11.3 User's Own Responsibility

The user is solely responsible for the decision to use the platform and any financial consequences arising from it. 09bbd is not liable for any financial losses resulting from gaming. All bets are placed voluntarily and at the user's own discretion.

12.1 Right to Make Changes

09bbd reserves the right to change, amend, or update these terms and conditions at any time. Users will be given as much advance notice as reasonably possible for significant changes.

12.2 Effective Date of Changes

Amended terms and conditions will take effect from the date of publication. Continued use of the platform after changes have been made will be taken as your agreement to the new terms and conditions. If you do not agree with the amended terms and conditions, please stop using the service and contact us to close your account.

12.3 Language Preference

These terms and conditions are provided in Bengali. In the event of any dispute in interpretation, the Bengali version shall take precedence.